LIVE Q&A SESSION - January 2025

• What should be organized before hiring an associate?
• What type of associate is the best fit for your practice?
• Should you hire someone who eventually wants to start their own practice, or someone focused on patient care who might stay longer?
• How can you ensure the associate’s role is clear and stress-free?
• What systems can be implemented to allow associates to focus solely on adjusting, exams, and notes?
• Why is creating a care plan matrix important?
• How can standardized recommendations for different conditions improve patient outcomes and reduce emotional decision-making?
• How can the consultation process be improved to build value?
• Why is repeating patient concerns back to them and addressing chronicity critical for patient commitment?
• What steps should be taken to streamline financial discussions?
• How can clear and consistent financial plans reduce stress for patients and associates alike?
• How can a renewal process ensure patient continuity?
• What systems can transition patients smoothly from one phase of care to the next?
• Why is detailed patient documentation essential?
• How can maintaining thorough EHR or travel cards help associates understand patient histories and improve care?
• What role does staff training play in preparing for an associate?
• How can training team members to handle consultations, financials, and renewals free up the associate's time?
• How can front desk operations support associate onboarding?
• What processes can improve patient flow and reduce administrative bottlenecks?
• How should you evaluate your practice’s financial readiness for hiring?
• Is the practice profitable enough to sustain an associate, even during slower months?
• How can patient communication improve care and business outcomes?
• Why is it important to build rapport, explain care recommendations clearly, and detach emotionally from outcomes?

Next Live Q&A is TUESDAY, February 11th at 11am EST